Returns & Exchanges

At Lila Beauty, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, you can return or exchange unopened items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your Lila Beauty account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.

• 2.
  Prepare Your Package

  Carefully pack the unused products in their original packaging, ensuring they are secure to prevent damage during transit, and include your order slip.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location near you.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.